Refunds

Last updated 30 August 2026

If the kit does not work for you, you get your money back. There is no window and no argument.

How to get one

Reply to your Stripe receipt. It reaches FinFuse directly and carries the reference needed to find the purchase. Say what went wrong if you can be bothered — it is useful, but it is not a condition.

What counts

Anything. The setup did not work on your machine, the modules were not what you expected, you changed your mind. A $29 download is not worth either of us arguing about.

The one thing a refund cannot cover is trading losses. The kit never touches your account and never decides what to buy, so what your own software does with real money is outside what was sold to you.

Try the fix first, if you want

Most problems are setup problems and take a few minutes to sort out. If you would rather have the thing working than have the money back, say so and that is what will happen. If not, the refund is fine.

Timing

Refunds go back through Stripe to the card you paid with, and usually appear within a few working days depending on your bank.